Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Ralsino platform ("Platform"), including the website at ralsino.com, its associated APIs, and any related mobile applications (collectively, the "Services"). The Services are operated by Ralsino Ltd, a company incorporated under the laws of the United Arab Emirates Free Zone ("Company," "we," "us," or "our").

By accessing or using the Services you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Nature of the Service

Ralsino is a non-custodial, blockchain-based trading platform offering USDC-settled synthetic perpetual derivatives ("Perps") on cryptocurrency pairs and synthetic representations of real-world asset prices ("xStock Perps").

• No ownership transfer. When you trade an xStock Perp (e.g., TSLA/USDC), you are not acquiring, purchasing, or receiving any equity, shares, securities, dividends, voting rights, or any other interest in the referenced company. You gain only price exposure via a cash-settled derivative contract.
• USDC settlement. All profits, losses, and collateral are denominated and settled in USDC or equivalent on-chain stablecoins. No fiat currencies are held or transmitted.
• Non-custodial. The Platform does not take custody of your assets. All collateral is held in your connected wallet or in non-custodial smart contracts on the Ralupa blockchain. You retain control of your private keys.
• On-chain settlement. Trade fills and settlements are recorded on the Ralupa blockchain (chain ID 10773), which is publicly auditable at raluscan.com.

3. Eligibility

You may only use the Services if:

• You are at least 18 years of age (or the age of legal majority in your jurisdiction).
• You are not located in, a citizen of, or a resident of any Restricted Jurisdiction (see Section 4).
• You are not subject to any sanctions administered by the United States Office of Foreign Assets Control (OFAC), the United Nations Security Council, the European Union, His Majesty's Treasury of the United Kingdom, or any other applicable sanctions authority.
• You are not using the Services on behalf of any person or entity located in a Restricted Jurisdiction.
• Your use of the Services is lawful in the jurisdiction in which you are located. It is your sole responsibility to ensure compliance with local laws.

4. Restricted Jurisdictions

Access to the Services is not permitted from the following jurisdictions ("Restricted Jurisdictions"):

This list may be updated at any time without prior notice to reflect changes in applicable law or regulatory guidance. It is your responsibility to monitor for updates.

5. Prohibited Uses

You must not:

• Circumvent geo-restrictions. Use a VPN, proxy, Tor, or any other mechanism to mask your true IP address or location for the purpose of accessing the Services from a Restricted Jurisdiction. Such conduct constitutes a material breach of these Terms and may expose you to civil or criminal liability under the laws of your jurisdiction.
• Provide false or misleading information about your identity, location, or eligibility.
• Use the Services for money laundering, terrorist financing, or any other unlawful purpose.
• Attempt to manipulate prices or engage in wash trading, spoofing, layering, or any other form of market manipulation.
• Deploy bots or automated scripts that excessively burden the Platform's infrastructure.
• Reverse-engineer, decompile, or attempt to extract the source code of the Platform.

Violation of this Section may result in immediate termination of your access, forfeiture of any open positions (settled at prevailing mark price), and, where applicable, reporting to relevant law enforcement or regulatory authorities.

6. Risk Disclosure

Trading leveraged synthetic perpetual derivatives carries a high degree of risk. You should not use the Services unless you fully understand these risks and can afford to lose your entire investment.

• Leverage risk. Leveraged positions amplify both gains and losses. A small adverse price movement can result in the total loss of your deposited collateral.
• Liquidation risk. If your margin falls below the required maintenance margin, your position may be automatically liquidated. Liquidation prices are determined by the Platform's mark price oracle and may differ from exchange prices.
• Funding rate risk. Open perpetual positions are subject to periodic funding rate payments, which may be positive or negative and can erode your margin over time.
• Smart contract risk. The Platform's settlement infrastructure relies on smart contracts deployed on the Ralupa blockchain. Smart contracts may contain bugs or be subject to exploits. The Company is not liable for losses arising from smart contract failures.
• Oracle risk. Mark prices are derived from third-party price oracles. Oracle manipulation or failure could result in incorrect liquidations or settlement prices.
• Liquidity risk. During periods of extreme market volatility, liquidity may be insufficient to execute orders at desired prices.
• Regulatory risk. The regulatory status of cryptocurrency and derivative products may change. New laws or regulations could affect the legality of your use of the Services in your jurisdiction, even if it was lawful when you began using them.
• Technology risk. Network congestion, software bugs, or infrastructure failures may cause delays, errors, or losses. The Company does not guarantee uninterrupted access to the Services.

7. No Financial, Legal, or Investment Advice

Nothing on the Platform constitutes financial advice, investment advice, trading advice, or any other form of advice. The Company does not recommend or endorse any particular trade, position, or strategy. All trading decisions are made solely by you at your own risk.

8. Compliance with Local Law

It is your sole responsibility to determine whether your use of the Services is lawful in your jurisdiction. The Company makes no representation that the Services are appropriate or available in any particular location outside those explicitly permitted. If you access the Services from a jurisdiction where it is unlawful to do so, you do so at your own risk and are solely responsible for any legal consequences that may arise, including fines, penalties, or criminal prosecution. The Company expressly disclaims all liability for any loss or damage arising from your violation of applicable law.

9. Wallet Addresses and Accounts

Access to the Services is authenticated via your blockchain wallet address. You are solely responsible for the security of your private keys and wallet. The Company has no ability to recover lost keys, reverse transactions, or restore positions. You agree not to share your private keys with any third party.

10. Fees

The Platform charges trading fees on executed orders and may charge funding rates on open positions. Current fee schedules are displayed on the Platform. The Company reserves the right to modify fee structures with reasonable notice. All on-chain transactions are also subject to Ralupa network gas fees, which are determined by the network and not by the Company.

11. Intellectual Property

The Platform, including all software, design, trademarks, and content, is owned by the Company or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent. Open-source components used by the Platform are governed by their respective licences.

12. Disclaimers of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, TRADING LOSSES, OR DATA LOSS, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE COMPANY'S TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNT OF FEES YOU PAID TO THE COMPANY IN THE TWELVE MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any claim that your use of the Services infringes the rights of a third party.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC), United Arab Emirates, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms shall first be subject to good-faith negotiation. If unresolved within 30 days, the dispute shall be referred to and finally resolved by arbitration under the DIFC-LCIA Arbitration Rules, with the seat of arbitration in Dubai, DIFC, and the language of arbitration being English.

Nothing in this Section prevents the Company from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

16. Modifications to These Terms

We may update these Terms at any time. If we make material changes, we will post a notice on the Platform at least 7 days before the changes take effect. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.

17. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we determine in our sole discretion that: (a) you have violated these Terms; (b) your use creates legal risk for us or other users; or (c) we are required to do so by applicable law. Upon termination, any open positions will be closed at the prevailing mark price and collateral returned to your wallet. Sections 6, 8, 12, 13, 14, 15, and this Section survive termination.

18. Contact

For questions about these Terms, please contact us at legal@ralsino.com.